1. Introduction
These Terms & Conditions (“Terms”) govern your use of the GridSync website and any services we provide, including PG&E applicant design, electrical panel upgrades, EV charger installations, trenching and conduit plans, microgrid infrastructure, and related electrical contracting services. By accessing our website or engaging our services, you agree to these Terms.
2. Service Scope
GridSync provides electrical engineering, design, installation, and project management services. Specific scope, pricing, and timelines will be outlined in official proposals or service agreements provided to clients.
3. Quotes, Estimates & Pricing
Any quote or estimate provided by GridSync is based on the information available at the time. Pricing may change if site conditions, permitting requirements, or utility specifications (including PG&E requirements) differ from initial expectations.
4. Customer Responsibilities
- Provide accurate project details, site access, and required approvals.
- Comply with all applicable building codes and local regulations.
- Ensure all permits, inspections, and utility coordination steps are completed as required.
5. PG&E Coordination
GridSync assists clients with PG&E applicant design submissions and coordination. However, PG&E timelines, approvals, and requirements are outside our control. GridSync is not liable for delays or decisions made by PG&E or other utility authorities.
6. Payment Terms
Payment terms will be detailed in your proposal or agreement. Failure to make timely payments may result in project delays or service suspension. All deposits are non-refundable unless otherwise stated.
7. Warranties & Guarantees
GridSync provides workmanship warranties consistent with California electrical contracting standards. Manufacturer warranties apply to equipment installed. GridSync is not responsible for damage caused by misuse, environmental conditions, or unauthorized modifications.
8. Limitation of Liability
To the maximum extent permitted by law, GridSync is not liable for indirect, incidental, or consequential damages, including delays, utility-related issues, or losses resulting from third-party equipment or PG&E approvals.
9. Website Use
All content on the GridSync website—including text, graphics, logos, designs, and images—is protected by copyright and intellectual property law. You may not reproduce, copy, or distribute website content without our written permission.
10. Privacy Policy
Your use of the website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as described there.
11. Termination of Services
GridSync reserves the right to refuse or terminate services if unsafe conditions exist, information provided is inaccurate, or contractual obligations are not fulfilled.
12. Changes to These Terms
We may update these Terms periodically. Continued use of our website or services implies acceptance of the latest revisions.
13. Contact Information
For questions regarding these Terms, contact us at:
Email: support@gridsync.com
Address: San Francisco Area